Why Small Businesses Need IT Help Before They Even Realise It

Tech Support

Running a business is definitely unpredictable. One moment you are focusing on growth and the next you’re dealing with an IT crisis that came out of the blue. The best time to get IT help is not when disaster has already struck but before. Continue reading

Why Businesses Should Never Use Consumer-Grade Hardware or Software

 

Businessman

If you run a business, the technology you choose matters more than you might think. Yes, it is tempting to save money by purchasing consumer-grade laptops, network hardware and software, but this decision can often backfire. What works fine for home users can cause major headaches in a business setting which can then lead to security risks, unexpected downtime and thus higher overall costs in the long run. Continue reading

What to Do When Your Business Technology Reaches End-of-Life

Technology is the backbone of all modern businesses. From software and operating systems through to barcode scanners, printers and everything in between, we rely on these tools to keep things running smoothly. But what happens when one of these products reaches its EOL (End of Life)? If you are not sure, don’t worry as you are not alone. This article aims to explain it further for you. Continue reading

Cyber Security Is No Longer Optional – It Is Essential

Security Problems

Todays businesses heavily rely on the internet to operate and communicate, but with this comes a vital need: cybersecurity protection. Continue reading

The Business Owner’s Checklist When Buying Tech

Buying new tech

Investing in new technology for your business is no small decision. It is easy to get swayed by the latest fancy gadgets and special deals which can end up with buyer’s remorse especially when you don’t fully understand it and how it will fit into your business. Here are some key questions you need to ask and / or address before making that investment. Continue reading

When Your IT Goes Wrong, Who Do You Call?

IT support - who do you call?

It is late on a Friday afternoon, and you have just sat down to focus on an important project that is due. You then notice your internet connection is not working, the printer on the other side of the office starts beeping with an error, a pop-up appears on your computer saying your antivirus subscription needs to be renewed and you remember you forgot to look at the backup failure message from last week. Continue reading

Internet Redundancy / Failover

Network Redundancy / Failover

In today’s digital age, businesses cannot operate without a reliable internet connection. However, recent events, such as last years Optus outage, have shown us the potential risks of relying on a single network source. Continue reading

Don’t Settle for Less: Upgrade Your IT Provider

Proactive IT support

As a business owner, you may already have an existing IT support provider or MSP that handles your IT needs. However, have you ever considered if they still truly meet your needs and expectations? Just settling for the status quo and sticking with the “devil you know” may not always be the best approach to your current business’s needs. Continue reading

10 Biggest Cybersecurity Mistakes of Australian Small Businesses

Security

It is often lax cybersecurity practices that enable cybercriminals to breach companies. This is especially true when it comes to SMBs (small and mid-sized businesses) as they often don’t prioritise cybersecurity measures. They may be just fully focused on growing the company and they think they have a lower data breach risk. Cybersecurity is not only a concern for large corporations and is a critical issue for small businesses as well. Small businesses are often seen as attractive targets for cybercriminals as they don’t spend the time to implement proper cyber security defensive methods. Continue reading

Finding The Right Balance of Security and Usability

Balancing security and usability

Every day there there is news about some new malware, data leak or company hack. Your business is vigilant, but it feels like you always have to be doing more about cybersecurity to remain protected. Meanwhile, you want to balance security measures with convenience, usability and cost. That balancing act puts you somewhere on the sliding scale of security. Continue reading