When Your IT Goes Wrong, Who Do You Call?

IT support - who do you call?

It is late on a Friday afternoon, and you have just sat down to focus on an important project that is due. You then notice your internet connection is not working, the printer on the other side of the office starts beeping with an error, a pop-up appears on your computer saying your antivirus subscription needs to be renewed and you remember you forgot to look at the backup failure message from last week. Continue reading

Everything You Need to Know About Microsoft Planner

MS Planner

Many people use Microsoft’s apps to power their business processes. As well as the usual Microsoft apps of Word, Excel and Outlook a lot more businesses are now using Planner, Microsoft To Do, and Project for the web. These tools help keep processes on track and enable task accountability. But they are separate apps and switching between them can be cumbersome and adds more complexity to the daily workflow. Continue reading

The Downsides of Buying a Cheap Printer

Printers

We have all been there – rushing to print an important document only to discover your cheap inkjet printer is playing up again. It may be refusing to print because the colour cartridges are empty, not feeding pages through properly  or leaving streaks across your printouts. The cheap inkjet printers are notorious for acting up just when you need to print that urgent document. Beyond the frustration, these constant issues could be costing you more than you realise. Continue reading

Is It Time To Upgrade Your Internet Router?

Modern router

Have you noticed your internet experience declining recently, do you have bad wireless coverage throughout your office or concerned about the security of your network? If so, it may be time for an upgrade. Continue reading

Internet Redundancy / Failover

Network Redundancy / Failover

In today’s digital age, businesses cannot operate without a reliable internet connection. However, recent events, such as last years Optus outage, have shown us the potential risks of relying on a single network source. Continue reading

Stop Using Outdated Operating Systems

Upgrade your OS ASAP

Most people know they should not be using an outdated operating system such as Windows 7 or 8.1. But they believe that as long as you avoid visiting shady websites and refrain from clicking on suspicious links or emails, there is no harm! Continue reading

Don’t Settle for Less: Upgrade Your IT Provider

Proactive IT support

As a business owner, you may already have an existing IT support provider or MSP that handles your IT needs. However, have you ever considered if they still truly meet your needs and expectations? Just settling for the status quo and sticking with the “devil you know” may not always be the best approach to your current business’s needs. Continue reading

Is Your Inbox Drowning in Spam? Here’s Why and How to Stop It!

Why Spam is a Small Business Nightmare

Unwanted marketing messages (aka SPAM) are clogging up everyone’s inboxes, but have you ever stopped to wonder how on earth all those spammers have sourced your email address?

Hare are some ways they may have gotten your email address: Continue reading

7 Great Features Rolled Out in the Latest Windows 11 Update

In a world where technology constantly evolves, Microsoft continues to pioneer innovations. Their innovations transform how we interact with our digital universe.

The fall Windows 11 update is more than just an upgrade, it is a leap into the future of computing with Microsoft touting it as “The most personal Windows 11 experience.” Continue reading

9 Reasons to Use Airplane Mode Even If You Are Not Traveling

Airplane Mode

Most phone users are familiar with their device’s Airplane Mode and have probably used it when jetting off interstate or overseas. But did you know that it’s not just for travellers? Airplane Mode is not only for flying and can be a handy feature for your everyday life. Here are some reasons why you should consider turning it on, even if you are not traveling. Continue reading