The first question most IT people ask when end users call for support is the good old “Have you tried turning it off and on again?”. While this may seem annoying, the reality is that many issues are fixed with a reboot. The longer you keep your computer running without a restart or shutdown, the higher the chances of encountering problems or issues. Continue reading
Tag Archives: it support
Be On the Lookout for Ransomware Pretending to Be a Windows Update
In a lot of these blog articles on security I always say you need to keep your software up to date. But what happens when that so called update is ransomware? This is the nightmare caused by an emerging cybersecurity threat called Big Head. Continue reading
Anatomy of a Phishing Email
Don’t Get Hooked! Learn How to Spot Phishing Emails
Are you constantly wondering if an email inbox is legitimate or a cunning phishing attempt? Continue reading
Common Technology Myths
For a while now, technology has played a significant role in our lives. But as with most things, myths pop up and persist.
- Can I leave my smartphone charging overnight?
- Macs don’t get viruses?
- Browsing in incognito mode it totally anonymous.
Combatting Security Fatigue
I know I keep on going on about security and you keep getting prompted for another password change or to install another security update. These are frustrating and can lead to cybersecurity fatigue. You can’t stop securing your tech and doing updates, but what can you do to combat both your own and your employees annoyance with the process. Continue reading
What is Microsoft 365 Copilot?
At the moment, AI (artificial intelligence), is the current buzzword and hot topic in computing. The launch of tools like ChatGPT and Google’s Bard have made a big splash and developers are now racing to integrate these new features into their apps. These features will help users by doing part of their work for you. Continue reading
Autofill Passwords – Is It Secure?
“What was that password again? Damnit, I don’t remember!” We have all forgotten passwords. When the auto password fill on our Web browsers was added it felt like a miracle, but this convenience may not be entirely safe. Continue reading
MFA and Push Bombing
Online account hacking has become a major problem for both organisations and individuals. Think about how many online accounts you have that require a username and password both in your work environment and at home. Continue reading
The Best Ways To Use ChatGPT In Your Business
It’s hard to turn look anywhere on the Internet these days without someone mentioning ChatGPT and AI. Both Bing and Google are levering this advanced artificial intelligence language model and you can expect it to show up in more business and personal tools that you use every day. Continue reading
How Small Businesses Can Use ChatGPT
A lot of small business owners have heard of the new AI revolution but don’t know what to do and how it can benefit them and their businesses owners have heard of the new AI revolution but don’t know what to do and how it can benefit them and their business. Continue reading