Tag Archives: laptop

Bought a New Device? Here’s the Essential Tech Prep You Can’t Afford to Skip

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New Device SetupIt is fun and exciting getting a new device. Sellers like to say that it is ready to use straight from the box – and it is – except not quite the way you need it to work. Yes they all turn on, connect to wifi, and sure, you may be able to browse websites but what about emails, printers, your line of business software, security programs, software updates etc etc. Taking the time now to prepare your new device will save you time, stress, and quite possibly money.

So before you jump in head first here are some of the things to be aware of:

Security Updates and Fixes

The device doesn’t usually come directly from the factory to your office, the device has been in the box for at least a month. In the world of technology a month is an eternity. During time on the shelf, new viruses have come out and new software weaknesses have been discovered. Fortunately, new updates to combat these problems have been released and need to be installed before you go browsing the Internet. We can make sure your device is up-to-date and set to auto update in the future. That way, you know your device is safe to go online.

Data Transfer From Old to New

We can help transfer your data from your old machine to the new one. This way all your important documents and emails are there ready for you to continue working.

Setting up Email and Software

Often email programs need special configurations and settings to connect properly. We find people can sometimes get stuck and not able to send emails or get access to all their old emails. We can get all your emails transferred & setup along with all your other line of business software.

Setting up Hardware

Do you need to print, scan or connect the device to another peripheral?  These tasks that should be plug-and-play but as you know with computers nothing is ever as easy as it sounds!  We can help get you set up, with everything tested and working.

 

Setting up the Network

While tapping in a wifi password is easy enough but it doesn’t mean your browsing is secure or even as fast as it could possibly be. There are also other settings like mapped drives and connections to cloud based services that all need to be setup and tested.

 

So if you have purchased a new device through us we will have done a number of these things before we deliver it and can help and assist with the other steps when onsite. If you are purchasing a new device yourselves it will pay to at least speak with your IT professional to make sure everything is compatible with your network and setup.

If you need more assistance we would love to help you out. Give us a call at 08 8326 4364 or email at

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.

Should I Buy a New Computer or Upgrade?

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Upgrade or New?The age old question as to whether you upgrade or purchase a new computer and the answer usually depends on who you are actually asking! A store salesman will always recommend a new one and that geeky friend will probably say upgrade. Your best bet though is to talk with an experienced consultant or technician who should provide a few different options.

Start by looking at what you currently have and seeing if an upgrade is technically possible. For example, if your car is 30 years old and always having problems it is time to replace the rust-bucket! However, if your car is reasonably modern and in good shape but just happens to stall occasionally a quick trip to the mechanics will probably save you a lot of money over buying a new car. It is the same with a computer.

If your computer does need to be replaced, chances are you already know this. But if you’re not sure and some days it could go either way, these tips will help you decide.

Laptop / Desktop: What type of computer do you have? Generally desktops are much easier to upgrade over a laptop. Some laptops due to their small size can’t be easily upgraded so you may not have a choice.

Hard drive upgrade: New SSD’s (Solid State Drives) are super quick when compared to the traditional HDD’s (hard disk drives) and I highly recommend them on all computers to give them a significant speed boost. The main issue with SSD’s drives are they generally hold less information that a HDD but that is becoming less and less of an issue as prices drop.

Memory / RAM upgrade: Some cheap computers are underpowered from day 1 with most of them needing a memory boost. But depending on your usage even a great machine bought a few years ago could benefit from extra memory. Generally adding extra memory is a fairly straight forward task so speak with your IT consultant to see if it is worth adding some extra memory in your machine.

Video card upgrade: As time rolls on games and high end graphics applications are getting more and more demanding. The days of stick-figure animations are gone and lifelike 3D is the new normal. With that improved experience comes a huge strain on your computer’s graphic resources. If you are a gamer or need high end applications for your business you can often super-power your computer with a single component – a new video card. Speak with your IT tech to see if a graphics card will give your current system a nice speed boost or whether a new system is required.

Data / Applications Transfer: A lot of people overlook this and purchase a new computer thinking it will be a cheaper way forward. What they forget is that their old applications may not run on a new computer, that they need all their old data transferred and things like email and printers need to be setup and installed. When upgrading your current system you don’t have to worry about this.

Computer Service: Sometimes your hardware may all be fine and your computer just needs a service and cleanout. As time goes by old files and settings get left behind which slowly start to slow the computer down. Dust and dirt also get clogged in vents and fans causing the computer to overheat and slowdown.

Where to draw the line: There are other upgrades such as the CPU (the brains of the computer) and the motherboard (where all the parts plug into) but once you’re in that territory, it is really time to go for a full replacement – you will save money by getting a computer that meets your needs and can grow with you.

Is your computer letting you down? Give us a call at 08 8326 4364 or on

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 to help you with upgrading or selecting a new computer

How To Take Care Of Your Laptop Or Phone Battery.

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Batteries are rarely talked about – until they are nearly empty and then we will beg desperately for a charger, hoping to get enough juice to last through to the end of day. Batteries are a miracle of engineering that get taken for granted when full and cursed when they are flat.

If it feels like your battery is running out faster, you might be right. It’s not because of ‘battery memory’ and needing to be cycled (that’s an older battery type called Nickel–metal hydride or NiMh), it’s because the modern Lithim-ion (Li-Ion) batteries in phones and laptops just simply wear out over time.

Using some of these tips will help extend the life of your battery:

  1. Keep your battery at room temperature. Heat is the one factor that reduces a batteries life so try and keep the battery between 20 and 25 degrees Celsius (even when not is use). Check your vents are clear with good airflow, and if necessary, help it out with a cooling laptop stand.
  2. Charge whenever you can. Lithium-ion batteries don’t like all the time being charged all the way up and drained all the way down. Give them a little charge here and there, and they’ll be happy. Also don’t fully discharge a lithium-ion battery.
  3. Think about getting a higher capacity battery. Carrying a spare battery is good but batteries deteriorate over time whether they are used or not so a higher capacity battery may be more beneficial.
  4. Remove the battery when the laptop is plugged in all the time. If you use your laptop all day plugged into the power think about removing the battery and only connecting it when you need to use the battery.
  5. Charge batteries before extended storing: For extended storage charge the battery to around 40 – 50% before storing in a cool place.
  6.  Use energy settings on your device. Think about lowering the brightness on your laptops, tablet or phone screen and use “hibernate” or “sleep” modes on laptops in order to use less battery power.

Yes your battery will wear out over time but you can help it keep its charge by following the above steps.

5 Ways to Make Your Laptop Last Longer

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Extend the life of your laptop.Due to their portable nature laptops usually receive rough treatment but are one of the most fragile pieces of tech you’ll ever buy. Here are five easy tips to help extend the life of your laptop.

  1. Avoid sharp movements during use:
    While some new laptops have an SSD (with no moving parts) for storing data, many laptops still have a mechanical drive. The drive has a head and a constantly spinning data storage disk. The head hovers microns over the surface of the spinning disk and one knock can cause them to collide. Just like a deep scratch on a DVD the data on that section will be corrupted and lost or even worse all the data on your drive can become unreadable. We also see a lot of people putting their computer into sleep mode or not even powering them off before moving the device. Always make sure you power down or put into hibernate the laptop before moving it or packing it away.
  2. Keep it cool:
    Your laptop has a few ways of telling you when it’s too hot – the fan, auto-shut off and the heat of the case. Many component in your laptop are generating heat and the harder it’s working, the more heat it generates. The fan runs to blow that heat out the vents and keep the components cool enough to continue operating. Because there is no clear temperature indicator, your fan volume is the best guide to monitoring laptop heat. While the laptop is working hard (and getting hot), the fan will spin faster and louder – it is not uncommon for it to sound like a hair dryer. Help it out by keeping your fan vent clear of books, blankets, and other blockages. A regular internal clean out (performed by a professional) is also a must to help keep the laptop innards clear of dust.
  3. Respect the cords:
    Inside those power cords are a bunch of delicate wires begging you to be gentle with them. You would think they should be able to take a beating, get bent, twisted and run over with chair wheels, but unfortunately they are not. Keep cords clear of sharp or flat-edged items and when wrapping for transport try to remember how it came out of the box. When moving the laptop wrap the cord gently around itself or the power adapter and secure with Velcro or similar.
  4. Carry it in padded style:
    A laptop will endure many bumps and bangs as the bag is moved around, even with careful use. So look for a bag that not only fits your laptop but is also well padded. Ideally your bag will have front, back, bottom, top and side padding as well as a waterproof outer. If backpacks aren’t your style, look for padded or hard-shelled sleeves.
  5. Regularly back it up:
    Laptops provide fantastic mobility but are quite fragile. While a regular backup won’t make your laptop components last longer, it will make any issue you encounter easier to deal with as you won’t loose all your precious data. Consider a cloud based or off-site backup for additional protection, so no matter what happens with your laptop you still have all your important files.

Call us at 08 8326 4364 to give your laptop a life-extending service.