Why Do Computers Break?

Why Do Computers Break?As you know computers always break at the worst possible time, but what things can actually cause that that failure? It is easy to think it was something you did at the time of the crash, but normal user actions are rarely the cause of the issue. In this blog post we list some of the real reasons for a computer crash.

1. Physical Damage

People drop their laptop or spill things on their systems. Liquid damage is a big problem with spills the main cause – this could be anywhere from a spill on the keyboard or even a flood that reaches the computer. Laptop users need to be really careful when putting down their systems – surfaces can often have small puddles (especially cafes and kitchen tables). If you are lucky and the liquid didn’t fry the circuits and ongoing corrosion is likely.

A dropped or knocked computer isn’t going to be happy. Even a light bump can cause loose cables, disconnections and internal damage.

2. Age

Computer parts have an expected lifetime, especially moving parts like fans or mechanical hard drives. Some computers can run 24/7 for up to a decade, while others can be barely used but fail within warranty. When age is the issue there are usually early warning signs like extra noise or slowing down, but the actual ‘break’ generally happens when you go to turn the computer on, perhaps after a crash or overnight – either it makes a valiant effort before giving up, or nothing happens at all. Sometimes lasting age is the luck of the draw with how it was manufactured, and quality does play a big part in how long it can keep churning.

3. Power Surges

Computers are very sensitive to both surges (too much electricity) and brownouts (not enough electricity). Some indicators of power issues are when the lights are dimming or flickering (during a brownout) or glowing just a tad too strong (during a surge). These variations usually last long but they can easily break your computer. A surge protector can guard against mild increases in voltage, but brownouts and strong surges can still cause damage unless a high end UPS (Uninterruptible Power Supply) is used.

4. Heat

Overheating is a big contributor to a computers death. The insides of a computer runs hot and they need plenty of cooling to keep them working optimally. You might not feel it from the outside, but internal components can rapidly build up heat that needs to dissipate. When fans and vents get blocked with dust the temperature continues to rise and components can bake themselves to failure. When the computer reaches a certain temperature the computer will automatically switch off (to try and cool down), however the more times this happens, the more likely your computer is to die.

5, Hard Drive Failure

Your data is stored on a hard drive and if you have a mechanical hard drive (most people do), it works a bit like a record player with a spinning ‘platter’ and a needle that reads it. General usage, small bumps, liquid, age, surges and overheating can all trigger hard drive failure. As well as making your computer unusable, hard drive failure means your data is also lost. While sudden breakage might leave you surprised, take note of any strange noises or repeated crashes and always back up your data.

Like a car, your computer needs to be serviced regularly. We can check your computer to make sure it is running right and will keep on working for you. Give us a call at 08 8326 4364 or drop us an email at

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.

Should I Buy a New Computer or Upgrade?

Upgrade or New?The age old question as to whether you upgrade or purchase a new computer and the answer usually depends on who you are actually asking! A store salesman will always recommend a new one and that geeky friend will probably say upgrade. Your best bet though is to talk with an experienced consultant or technician who should provide a few different options.

Start by looking at what you currently have and seeing if an upgrade is technically possible. For example, if your car is 30 years old and always having problems it is time to replace the rust-bucket! However, if your car is reasonably modern and in good shape but just happens to stall occasionally a quick trip to the mechanics will probably save you a lot of money over buying a new car. It is the same with a computer.

If your computer does need to be replaced, chances are you already know this. But if you’re not sure and some days it could go either way, these tips will help you decide.

Laptop / Desktop: What type of computer do you have? Generally desktops are much easier to upgrade over a laptop. Some laptops due to their small size can’t be easily upgraded so you may not have a choice.

Hard drive upgrade: New SSD’s (Solid State Drives) are super quick when compared to the traditional HDD’s (hard disk drives) and I highly recommend them on all computers to give them a significant speed boost. The main issue with SSD’s drives are they generally hold less information that a HDD but that is becoming less and less of an issue as prices drop.

Memory / RAM upgrade: Some cheap computers are underpowered from day 1 with most of them needing a memory boost. But depending on your usage even a great machine bought a few years ago could benefit from extra memory. Generally adding extra memory is a fairly straight forward task so speak with your IT consultant to see if it is worth adding some extra memory in your machine.

Video card upgrade: As time rolls on games and high end graphics applications are getting more and more demanding. The days of stick-figure animations are gone and lifelike 3D is the new normal. With that improved experience comes a huge strain on your computer’s graphic resources. If you are a gamer or need high end applications for your business you can often super-power your computer with a single component – a new video card. Speak with your IT tech to see if a graphics card will give your current system a nice speed boost or whether a new system is required.

Data / Applications Transfer: A lot of people overlook this and purchase a new computer thinking it will be a cheaper way forward. What they forget is that their old applications may not run on a new computer, that they need all their old data transferred and things like email and printers need to be setup and installed. When upgrading your current system you don’t have to worry about this.

Computer Service: Sometimes your hardware may all be fine and your computer just needs a service and cleanout. As time goes by old files and settings get left behind which slowly start to slow the computer down. Dust and dirt also get clogged in vents and fans causing the computer to overheat and slowdown.

Where to draw the line: There are other upgrades such as the CPU (the brains of the computer) and the motherboard (where all the parts plug into) but once you’re in that territory, it is really time to go for a full replacement – you will save money by getting a computer that meets your needs and can grow with you.

Is your computer letting you down? Give us a call at 08 8326 4364 or on

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 to help you with upgrading or selecting a new computer

How To Keep Your IT Equipment Clean

We use our IT equipment every day, but did you know it is one of the most disgusting pieces of equipment you own? Your phone may look clean, but studies show that a mobile phone can be 18x dirtier than a public restroom – and it gets worse. That keyboard you sit in front of while eating lunch is probably the biggest bacterial threat in your office with about 20 000 times more germs than a toilet seat (and if you share your computers with others this number will be a lot more).

Dirty equipment doesn’t only affect users as when dust builds up inside gadgets it causes them to overheat, malfunction and slow down. Your device essentially chokes on dust as vents and filters get clogged by sucking in pet hair and other floating debris.

Here are some steps on how to clean your essential tech items without damaging them:

  1. Skip the household cleaners: Most cleaning products are too harsh for technology and can end up causing permanent damage. You want something that can kill germs and remove everyday dirt and grime without scratching or leaving behind a residue. Your best bet is Isopropyl Alcohol. You’ll find it in hardware stores or even and your local chemist.
  2. Power down completely: Before doing any cleaning turn off the equipment (don’t just put it to sleep) and unplug it from any power sources. Switch wireless keyboards, mice, etc off underneath or remove the batteries.
  3. Remove any cases or covers: Undress your device as much as you can, but leave screen protectors on (unless there’s grime underneath). If your screen protector needs replacing, have a new one ready to apply.
  4. Grab a microfiber cloth: Dampen the cloth with Isopropyl Alcohol and wipe screens and external surfaces gently. Older build-up may require a bit of extra effort.
  5. Go deep: You can use a cotton tip or toothbrush to clean between most crevices, but some areas will need a bit more ‘oomph’ to clear. We don’t recommend vacuum cleaners as these can generate static electricity which may kill the item you are trying to clean.  A can of compressed air is good to blow the dust out. You can get these from many stores and they come with a long nozzle so you can direct the air flow. You’ll be surprised what flies out, so it’s best to do this outside! Hold the fans with a pencil (or something similar) so that they don’t spin and potentially cause damage. Another option is to use a tech-specific vacuum, but unless you are using it a lot they can be expensive.

How often you clean your tech is up to you. But it’s a good idea to blow out the computers internals at least twice a year and wipe down the equipment a few times per month.

Is your computer making too much noise, getting too hot or would like us to clean them out? Give us a call at 08 8326 4364 or

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 and we will take care of the cleaning for you.