Deepfakes becoming are becoming increasingly sophisticated but what exactly is a Deepfake?
In simple terms, Deepfakes are videos or images manipulated using artificial intelligence (AI) technology. Continue reading
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Internet Redundancy / Failover
In today’s digital age, businesses cannot operate without a reliable internet connection. However, recent events, such as last years Optus outage, have shown us the potential risks of relying on a single network source. Continue reading
Do You Really Need to “Safely Eject” USB Devices?
We have all been there: rushing to grab your USB drive only to be stopped in your tracks by the ominous warning about “safely removing” it first, but does this advice from the “old” days still apply in the modern era of Windows 10 and 11. Continue reading
Don’t Settle for Less: Upgrade Your IT Provider
As a business owner, you may already have an existing IT support provider or MSP that handles your IT needs. However, have you ever considered if they still truly meet your needs and expectations? Just settling for the status quo and sticking with the “devil you know” may not always be the best approach to your current business’s needs. Continue reading
5 Ways to Leverage Microsoft 365’s New AI Copilot
Microsoft 365 has a powerful suite of cloud-based productivity tools whose aim is to help you work smarter and faster. Microsoft has consistently been at the forefront of innovation and M365 was one of the very first all-in-one cloud tools (first introduced as Office 365 in 2013). Now, Microsoft and its business tools are at the leading edge of generative AI. Continue reading
The Risks of QR Codes
Quick Response (QR) codes have been around for over 20 years, but were not used a lot until recently. During the COVI-19 pandemic, businesses needed a safe, contactless solution and QR codes provided an easy way for customers to access menus, place orders, log into WiFi and more – all without touching shared surfaces. Continue reading
Do You Really Need It All? Understanding the Need for Comprehensive Cybersecurity
As a small business owner, your top priority is keeping costs low while supporting business growth. Your IT provider recommends investing in a robust stack of cybersecurity software and owners wonder whether they really need all those solutions. Continue reading
Is Your Inbox Drowning in Spam? Here’s Why and How to Stop It!
Unwanted marketing messages (aka SPAM) are clogging up everyone’s inboxes, but have you ever stopped to wonder how on earth all those spammers have sourced your email address?
Hare are some ways they may have gotten your email address: Continue reading
Explanation of Security Layers
A lot of people ask me about security and are often confused when I say you need multiple layers of security. This blog aims to explain the multiple layers and relates them to how you secure your own home or office. Continue reading
“Have You Tried Turning It Off and On Again?” – The IT Quickfix
The first question most IT people ask when end users call for support is the good old “Have you tried turning it off and on again?”. While this may seem annoying, the reality is that many issues are fixed with a reboot. The longer you keep your computer running without a restart or shutdown, the higher the chances of encountering problems or issues. Continue reading