• The return of the Start menu (well, sort of).  Many of the folks who experienced the previous operating system, Windows 8, were very put off by the Start screen, which highlighted “metro-style” apps and live tiles. In Windows 10 Microsoft have brought back a more familiar style start menu in the lower left corner of the screen.  It’s a bit of a hybrid between the Windows 7 start menu and the Windows 8 app-driven start screen. It is highly customisable and makes it easy to access most things you need on a daily basis. If you love the start screen though don’t despair as Microsoft gives users the option of using the new start menu or the Windows 8 style start screen. 
• Cortana, Microsoft’s digital assistant.  Cortana is a bit like Siri, Apple’s voice-driven assistant.  In Windows 10, Cortana will be available on every device – phone, tablet, desktop and laptop.  You can essentially talk to your computer to perform searches or access information on your computer. Cortana learns about you and will start to use what she knows to offer increasingly relevant information when you ask for it.  For example, you will be able to ask/tell Cortana, “find me pictures from last month,” and she will present you with all pictures on your computer (or in OneDrive) from the past 30 days.  Or you can say something like, “Is my flight going to leave on time today” and she will be able to give you a fairly accurate answer, based on current airline schedules.  
• Microsoft Edge, the new web browser.  A big change for users in Windows 10 will be that Internet Explorer will no longer be the default program to browse web pages on the Internet.  Instead, Edge will be the new, streamlined browser experience.  Edge will be very minimalist compared to Internet Explorer.  There will be no toolbars, icons and settings to get in the way of viewing various web pages.  However, Internet Explorer will still be installed in Windows 10 for users who must use it for compatibility reasons. Keep in mind, though, that you are free to install other web browsers, like Google Chrome or Firefox.  
• Virtual desktops – Users will be able to set up multiple desktops on their Windows 10 computers.  For example, you can set up a desktop with all of your work-related icons and a separate desktop for all of your personal items.  Another use might be to set up a different desktop for each user in your home, rather than separate accounts for each user.  
• Free upgrade for the first year.  For users who are running Windows 7 (service pack 1) or Windows 8.1, Windows 10 will be available as a free upgrade for the first year after it is released.  If you don’t upgrade within that year you will have to buy the operating system.  A few weeks back Microsoft began pushing out this offer for the free upgrade by installing an update on Windows 7 & 8 machines.  You may have seen a small Windows flag in the lower-right hand corner of your screen encouraging you to sign up for the free upgrade.

• Make a complete backup of everything on your system.  If something goes wrong during the upgrade process, you want to have a way to restore your computer to the way it was before the upgrade.  The easiest way to do this is to use the built-in tools with Windows 7 or 8 to create a system image on an external hard drive.  
• Install all of the latest updates on your operating system.  It would be best to run Windows updates on your system prior to an upgrade to be sure that you have the latest security and system patches.
• Make sure that your current software and hardware is compatible with Windows 10.  Everything may run just fine on your current system but it may not run smoothly on Window 10.  Microsoft will release a compatibility tool which will inform you if your hardware and software will work with Windows 10.  We recommend that you install the latest device drivers for your computer (particularly video and network devices) prior to upgrading.  
• Be sure to back up your data.  In addition to a full system upgrade, it would be wise to create a separate copy of your critical data (documents, pictures, music, videos, etc.) prior to upgrading. You should be doing this on a regular basis anyway.

Upgrading your operating system is a daunting task for most users.  If you are in Adelaide South Australia and feel that this is beyond your technical ability, we encourage you to give us a call. We will be offering a special Windows 10 upgrade service to our customers beginning in early August.